Bonus99 respects the privacy of every member. This document transparently explains how we collect, store, use, and protect your personal data — no hidden clauses, no confusing language.
Privacy is not merely a legal obligation for us — it is a genuine responsibility to every member who entrusts their personal data to bonus99.
All data transmitted between your device and bonus99's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.
Your personal data is stored on servers protected by strict access controls, 24/7 monitoring, and secure backups. Unauthorized access is not permitted at any time.
Bonus99 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes.
We are transparent about exactly what each type of data is used for. No hidden purposes — you know clearly how your information helps improve bonus99's services.
You have the right to access, correct, download, or request deletion of your personal data at any time. These rights can be exercised through your account or via customer support.
The bonus99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of your data handling meets local legal standards.
Bonus99 ("We", "Platform") is committed to protecting the privacy of every individual who interacts with our services. This Privacy Policy clearly explains how we handle your personal data — from collection to deletion — in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We understand that entrusting your personal data to any online platform is a significant decision. That is why we take a transparent approach: not merely complying with the law, but genuinely respecting the trust you place in us when you register as a bonus99 member.
This policy should be read together with Terms and Conditions bonus99 which forms the entire agreement between you and our platform.
Bonus99 collects the personal data necessary to provide you with a secure, seamless, and personalized service. Below is a summary of the types of data we collect:
| Data Category | Sample Information | Mandatory / Optional |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth, gender | Mandatory |
| Contact Information | Email address, phone number, mailing address | Mandatory |
| Financial Information | Bank name, bank account number, deposit and withdrawal transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game records, session duration, game preferences, transaction history | Automatic |
| KYC Documents | Copy of identity card, proof of address, verification selfie | Required for withdrawal |
We collect your personal data through several key channels:
Bonus99 uses your personal data only for the legitimate and stated purposes below. We do not use your data for any other purpose without prior notice and your consent:
Bonus99 does not sell your personal data. However, under the limited circumstances outlined below, we may share data with certain parties:
Protecting your personal data is a core operational priority at bonus99. We implement comprehensive technical and organisational security measures to keep your data safe at all times:
While we take all reasonable precautions, no online system can be guaranteed 100% secure. You are also responsible for keeping your login credentials safe.
Bonus99 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law:
As a bonus99 member and an individual whose data we process, you have the following rights under Malaysia's Personal Data Protection Act 2010. We respect and facilitate the exercise of each of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request that we correct it promptly.
Under certain circumstances, you may request deletion of your personal data from our systems.
You have the right to receive your personal data in a readable format for transfer to another platform.
You can request that we stop processing your data for marketing purposes or under certain circumstances.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Malaysian PDPA Commissioner.
Bonus99 uses cookies and similar tracking technologies to enhance user experience and analyze platform usage. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality. Note: third-party cookies from our service providers (such as payment providers) are subject to their own privacy policies.
As part of bonus99's commitment to safety and compliance, we conduct a Know Your Customer (KYC) process for all members prior to their first withdrawal or when certain transaction limits are exceeded.
Bonus99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, offered services, or applicable legal requirements.
When significant changes occur, we will notify you via:
The latest version of this Privacy Policy is always accessible on this page. Continued use of the platform after any changes take effect constitutes your acceptance of the latest version.
If you have any questions, concerns, or wish to exercise your personal data rights, the bonus99 team is ready to help. All privacy-related inquiries are handled with full priority and confidentiality.
With a transparent privacy policy and bank-grade security, you can play with peace of mind. Join over 500,000 Malaysian members who trust bonus99 for a safe digital entertainment experience.