At bonus99, responsible entertainment is the only kind we stand behind. This page covers our self-control tools, warning signs of problem gambling, and how to get help — because your wellbeing matters more than any win.
Bonus99 believes every member deserves to enjoy online entertainment in a safe, controlled way that does not impact daily life. We do not simply provide control tools — we actively encourage every member to know their own limits and act before problems arise. Responsible gambling is not just about compliance; it is about respecting every individual who trusts our platform.
All of the following tools can be activated directly from your bonus99 account with no approval wait time — fast, simple, and effective.
Set daily, weekly, or monthly deposit limits based on what you can afford. Once a limit is set, you cannot deposit beyond the amount you have chosen — no one can change it except you, and only after a 72-hour waiting period.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, the bonus99 system will automatically end your gaming session for the day — protecting whatever balance you have remaining.
Set the maximum time allowed for your gaming sessions in a single day. When the time is up, the system will notify and encourage you to take a break — because breaks are part of healthy play.
If you feel you need a break from the platform, activate Self-Break mode for a period of 24 hours, 7 days, 30 days or 90 days. During this period, your account cannot be accessed for gaming, and promotional notifications will also be paused.
This option permanently closes your account at your own request. It cannot be undone — that is our commitment to you. Any remaining balance will be returned after a brief verification process is completed.
Bonus99 sends automatic notifications when you have been playing for more than 1 consecutive hour, or when your total losses are approaching the limit you have set — reminding you to pause and reflect.
Activating self-control tools on bonus99 takes less than 2 minutes. No need to contact customer support — everything can be done directly from your account.
Access your account via the bonus99 website or mobile app using your username and password.
Click your profile icon in the top-right corner, then select "Settings" or "Responsible Gaming" from the menu that appears.
Select from a list of control tools — deposit limits, time limits, self-break, or permanent exclusion. Each tool comes with a clear description.
Enter your preferred limit value and confirm via the OTP code sent to your registered phone number.
All self-control limits take effect immediately upon confirmation. Reducing a limit requires a 72-hour waiting period as an added layer of protection.
Answer the following questions honestly. If you answer "yes" to three or more, it may be time to seek professional help.
Have you ever gambled more than you planned, even after intending to stop?
Do you hide your gambling activities from family or friends?
Have you ever borrowed money or sold belongings to fund your gambling?
Is gambling affecting your work, studies or personal relationships?
Do you feel anxious, irritable or restless when you are unable to gamble?
Do you gamble to escape problems, stress or feelings of sadness?
After a loss, do you find yourself returning to gamble in an attempt to win back the money you lost?
Identifying problems early is the single most important first step. Here are the warning signs to watch for in yourself or a loved one.
Frequently running out of money before the end of the month, borrowing from multiple sources, or being unable to pay basic bills because funds have been spent on gambling.
Feeling overly elated when winning and deeply upset or angry when losing — an unhealthy emotional imbalance tied to gambling outcomes.
Staying up late to gamble, neglecting adequate sleep, arriving late to work or neglecting family responsibilities.
Lying to family about where time and money are spent, hiding gambling accounts or bank statements from those close to you.
Continuing to gamble after a loss in the hope of breaking even — this behaviour is a serious red flag and can lead to significantly greater losses.
Recurring conflicts with a partner, parents or friends over gambling; losing the trust of people who matter most in your life.
Bonus99 carries out age verification during registration and throughout the KYC process. Individuals under 18 will not be permitted to register or play under any circumstances.
Bonus99 does not offer any form of loans, credit or debt facilities to members for gambling purposes. You may only play with funds you own.
All bonus99 customer support staff undergo specialist training to identify and assist members who may be showing signs of a gambling problem.
The bonus99 system monitors gameplay patterns and will reach out to members who show sudden changes in their deposit or gaming behaviour.
Responsible gaming starts with the right choices. Register with bonus99 today and enjoy safe entertainment with a full suite of self-control tools to protect your well-being.